GTC
This site belongs to and is published by studio MAL, with a capital of 2,500 euros, registered in the Paris Trade and Companies Register under the number 884 382 417. The company's registered office is at 160 rue Oberkampf, 75011 Paris, France.
Any order placed on the www.lommeditions.com site is subject to the acceptance of the terms and conditions of sale.
PRODUCTS
All goods are clearly described with the photographs provided and the specific dimensions indicated on the dedicated pages of our website. We do our best to provide you with the best possible images, but the colour on the screen may sometimes look slightly different than on the actual product.
If you have any questions, please do not hesitate to contact us at hello@lommeditions.com.
Some parts are made to order. All other products are in stock or available for pre-order. We try to have as many products in stock as possible, however some products may be in the process of being manufactured, shipped or received. In this case, you can pre-order the products. The estimated arrival dates of these products are indicated when ordering. Although not stated, some products may require assembly on your part.
Please note that we reserve the right to remove any product from our site at any time and for any reason.
LIMITED PRODUCTIONS AND NUMBERED PIECES
Some pieces are produced in limited editions and/or are numbered. When you order, you can choose the piece of your choice according to the numbers still available at the time of your order.
PRICE
All prices are displayed in euros (€) and include French VAT at the current rate. The prices indicated on the site do not include delivery costs. These will be calculated and added automatically when you confirm your order. You can consult the paragraph on delivery costs below at any time. Please note that we reserve the right to update prices at any time without notice.
ORDERING AND CREATING A PERSONAL SPACE
The creation of a personal space is mandatory when a customer places an order on our e-shop. It allows the follow-up of the order, in particular in order to be able to fill in the information necessary for its personalisation and the generation of its invoice. To this end, the customer is asked to provide a certain amount of personal information. The customer undertakes to provide accurate information under penalty of cancellation of the contract at the initiative of the publisher and deletion of the customer account.
DELIVERY
Delivery costs in France, the European Union and other countries are automatically calculated according to the destination, weight and volume of the package, before the payment stage. Estimated delivery times are indicated at the same time.
The choice of carriers varies according to the products in the order and the country of destination (Colissimo, DHL, UPS, etc.).
DEADLINE
Items in stock are shipped upon order. Pre-ordered items will be dispatched as soon as they are in stock. The estimated number of days for delivery is indicated at the time of ordering.
PAYMENT
We accept payment by credit card, Visa, Mastercard and also Paypal. You can also pay by bank transfer. Online payments are processed through the secure Shopify platform.
CONFIRMATION
When you place an order on our site, this constitutes an offer to purchase a product at the price indicated and its delivery costs but does not guarantee acceptance of your order. You will receive an e-mail confirmation of acceptance of your order. We may refuse to process a transaction or other service for any reason at any time in our sole discretion.
INSURANCE
Each item is insured for delivery. Please open your package in the presence of the delivery person. In the event of damage in transit, please do not accept the parcel and contact us with proof at: support@lommeditions.com.
It is your responsibility to ensure that you are present when your order is delivered. This includes checking that the product ordered can fit through one of your openings and the room in which it will be located. Your telephone number, delivery address and email address are essential to the smooth delivery of your order. We cannot be held responsible for any missed deliveries due to an incorrect address or telephone number.
CANCELLATIONS
You can cancel any order at any time before it is dispatched. To do so, please contact us by e-mail: support@lommeditions.com. Please note that we cannot accept any cancellations or returns on products made to order.
RETURNS
For any return, you have 14 days after receiving your order. All products must be returned in their original packaging and in perfect condition for resale. Be sure to carefully package the products with their labels before sending them and take an insurance shipping option. Include your name and address on the package. Return shipping costs will be fully refunded. Please note that we cannot accept returns on products made to order.
Please send your return to:
LOMM Editions
36 rue Ballu 75009 Paris France
CONFIDENTIALITY
We are concerned about the privacy of our customers and more particularly about their personal data. LOMM Editions collects and uses personal data because they may be necessary or useful for the use of its services, the delivery of its products, the use of its website (cookies and similar technologies).
You may at any time access your data, rectify it, request its deletion, or oppose its processing for legitimate reasons due to your particular situation by contacting us by e-mail at support@lommeditions.com or by post at our registered office address.